Contact us ...

    Frequently asked questions ...

    How long does it take to respond to emails?

    All emails are answered within 24 hours.

    Your emails are important to us so we usually respond to them within a few minutes. 

    Send us an email and we will set up a private folder on a cloud so you can upload any files to us.

    Doing this will ensure mailboxes do not get clogged due to large file sizes and important emails do not bounce.

    Our head office is located in Beijing, China and company director is now located in Brisbane, Australia after residing in China for 11.5 years.

    Yes, of course. Send us an email and our reply will have our contact numbers.

    We currently do not put our phone numbers on our website to deter telemarketers.